Privacy
We at Ames Walker PROFESSIONAL are committed to respecting your privacy and recognizing your need for appropriate protection and management of contact information you share with us (the phrase "contact information" means any information by which you can be contacted or identified, such as your name, mailing address, email address, telephone number, etc.). The purpose of this Privacy Policy is to inform you what information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review, correct and opt out of our use of, the information. By using any of our web sites or sharing your contact information with us, you are accepting and consenting to the practices described in this Privacy Policy.
As a part of our commitment to your privacy, Ames Walker international supports and adheres to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers." We have agreed to (1) provide customers with notice of their ability to opt out of information rental, sale, or exchange with other marketers; (2) honor customers' requests not to share their contact information with other marketers; and (3) honor customers' requests not to receive mail, telephone, or other solicitations from Ames Walker.
COLLECTING INFORMATION ABOUT YOU
There are times such as when you order a product, request a catalogs, or participate in a special email promotions when you choose to provide certain contact information about yourself, such as your name, shipping/billing address, telephone number, email address, and other information. We use your contact information for internal purposes only, including
• confirming and tracking your order
• analyzing and preferences, trends, and statistics to create a better shopping experience for you
• maintaining a record of your purchase history
• informing you of our new products, and offers; and
• providing you with other information from and about Ames Walker.
USING INFORMATION ABOUT YOU
Providing information is always up to you. However, providing a certain amount of information so that we can process your order, mail to the appropriate address, and accurately bill you is necessary. Of course, our customers are happy that we accept major credits cards to purchase products, but be assured that your credit card information is secured and is not maintained by us beyond the completion of the sale. We do accept returns or exchanges, and we will need to ask for your credit card information again in those instances
In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., If you have opted to not receive marketing communications from us, then we will not use this information for marketing purposes, but only so that we can obtain needed additional information to most accurately and efficiently complete your order.
We process your contact information only in ways compatible with the purposes for which it was collected or authorized by you. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable with regard to its intended use.
We often contract with companies to provide certain services including credit card processing, shipping, data management, promotional services, etc. We provide these trusted providers with the information needed for them to perform these services, but also ask our service providers to confirm that their privacy practices are consistent with ours.
We may allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web sites. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other web sites in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use a cookie or third party web beacon to collect this information.
OPTING OUT OF MARKETING AND TRANSFERS; UPDATING AND DELETING INFORMATION ABOUT YOU
We respect your privacy and we want to communicate with you only if you want to hear from us.
You may click the designated link at the bottom of all email advertisements to be removed from future email updates.
We will also adhere to any verifiable request from you to remove you from future emails or mailings that are sent to us by email, phone, fax or mail. Please note that any requests to remove or update your contact information may take up to thirty days for your email request and 6-8 weeks to process your postal mail request.
COOKIES
When you visit our web sites, we send one or more "cookies" to your computer or other device. We may also use cookies in emails that you receive from us. A "cookie" is a small data file that is placed on the hard drive of your computer when you visit a web site. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same web site at a later date the cookie information is still available. Generally, we use cookies to improve the quality of our service when you visit our web site and other web sites of interest to you. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our web sites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns.
If you would like to opt out of accepting cookies altogether, you can generally set your personal computer browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of our web sites or other services may not work if you delete or disable cookies.
SECURITY
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our web sites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only we are able to decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law we do not guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.
We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.
LINKS TO THIRD PARTY WEB SITES
Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked web sites may be different from our privacy policy. You access such linked web sites at your own risk. You should always read the privacy policy of a linked web site before disclosing any of your information on such web site.
YOUR FEEDBACK
To help us improve our privacy policy and practice, please give us your feedback. You may send us an email to wholesaleservice@ameswalker.com.
Effective Date: April 2013